FAQ

How do I place an order?

 

To place an order, simply contact us via the "Contact" tab or directly by email on panierdesiles@yahoo.fr. Remember to indicate the models you want to obtain as well as your name, first name and full address. We will then contact you to confirm your request and agree on a method of payment and delivery.

 

Payment and delivery.

 

Most payments are made by bank transfer and the price and delivery time will depend on your address and the size of the order. All this information will be transmitted to you when we contact you after you have made your order.

Secure payments.

 

We recommend payments by bank transfer for their simplicity and security.

 

Returns and refunds.

 

If the product is damaged upon receipt of your order, please contact us at panierdesiles@yahoo.fr to make an exchange. We only issue refunds on rare occasions (cancellation of order before shipment for example).

 

Privacy policy

 

Panier des îles ltd is committed not to disclose your personal information.

 

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